Legal, Child Protection, Privacy and Cookie Policy

Legal, Child Protection, Privacy and Cookie Policy

This page summarises the Legal, Child Protection, Privacy and Cookie Policy of Shetland Pony Club Limited and Shetland Pony Club Online Limited.

Company information

Shetland Pony Club Limited is registered in the UK No: 08454508,
Shetland Pony Club Online Limited is registered in the UK No: 9856113,
Registered Office: The Ranch, Blue Bell Lane, Stoke D’Abernon, Cobham, Surrey, KT11 3PW

Child Protection Policy

We operate the following policy on this website to ensure the privacy and safety of our young clients at the ranch and our online members.

* Only colouring images are to be uploaded;

* No photos of children are to be uploaded on the members site; On www.shetlandponyclub.co.uk only photos and videos of members and those who have given their permission will be used. Please contact us if you would like any content removed. T: 01372 844 077 M: 07734 950309 email info@shetlandponyclub.co.uk

* If photos of children without permission granted are are accidentally uploaded they will be deleted by the administrator;

* Where competition winners are named, only their first names and last name initial are given;

* No other private information about children is ever published on the website such as surnames or contact details;

* There is no chat room/facility for children to communicate with each other.

You may contact us at any time to delete any information or pictures.

Privacy Policy

At Shetland Pony Club Limited  and Shetland Pony Club Online Limited we take our visitors and clients privacy very seriously.

You can be assured that we will never ever sell your details to a third party and we will always take care to keep your details safe.

Minimum data is requested via a secure contact form and we have provided other means of contact (email, phone and social media) should you prefer. Contact data is not held on this website, all form data is emailed directly to the recipient.

At the end of every season we review and securely delete customer records that are no longer required in line with legal guidelines for data retention.

Should you wish us to delete any information we hold on you, please contact us.

Cookies Policy

Cookies are used on the website for several purposes:

You can view our full cookies policy here.

If you have any questions about either our privacy or cookie policy please email us at info@shetlandponyclub.co.uk

Bookings

We use bookingbug.com to process bookings at Shetland Pony Club. You can find their terms and conditions here:
https://uk.bookingbug.com/docs/termsandconditions.html

Their privacy policy is here:
https://uk.bookingbug.com/docs/privacy

Their cookies policy is here:
https://uk.bookingbug.com/docs/cookies

Shetland Pony Club TV and news updates

We use Mailchimp to send you Shetland Pony Club TV and news updates about Shetland Pony Club. You can find their terms of use here:
https://mailchimp.com/legal/terms/

Their privacy policy is here:
https://mailchimp.com/legal/privacy/

Credit card bookings

We are registered with and compliant to the Payment Card Industry Data Security Standard (PCI DSS). Please contact us for more details.

Our premises are at:

The Ranch
Blue Bell Lane
Stoke D’Abernon
Near Cobham
Surrey
KT11 3PW

Contact details:

T: 01372 844 077 M: 07734 950309 email info@shetlandponyclub.co.uk

Policy updated May 2018